Sending packages might seem like a simple task, but trust me (with over 8 years dedicated to shipping), there are a series of common mistakes that 90% of individuals make repeatedly.
These errors, which may initially seem insignificant, can not only cause delays but also lead to losses and damage to shipments.
Below, I'll detail the most frequent mistakes and how to avoid them to ensure your packages reach their destination safely and correctly:
This is undoubtedly the TOP 10 ERROR. The most common. Providing an incorrect or incomplete address. This includes omitting apartment numbers, postal codes, or important details.
How to avoid it:
Verify the address: Make sure the address is complete and correct.
Try to have addresses written down. If you receive an address by phone, there's always a higher chance of errors due to "I told you..." or "I understood..."
If possible, include additional information: If there's no one to receive the package, request to leave it at the reception, call before delivery, etc.
Many shipments are damaged due to inadequate packaging materials. A poorly packed package is almost guaranteed to arrive broken, as it goes through many hands, planes, warehouses, etc. during transportation.
How to avoid it:
Use sturdy boxes, ensure the box is strong enough to support the contents.
Add cushioning material, such as bubble wrap, kraft paper, or foam to protect fragile items. For this, we can help you!
Each country has its own restrictions on what can and cannot be shipped. Ignoring these policies can lead to the return or confiscation of the package.
How to avoid it:
Learn about prohibited or restricted items in the customs of the destination country. We are not customs agents (they are the ones who can provide you with accurate and correct information), but we can advise and assist you.
After sending a package, it's easy to forget to track it. This can lead to uncertainty if the package is delayed or lost.
How to avoid it:
Use shipping tracking: Most companies offer a tracking number. Keep track of the status of your shipment. To avoid this error, we are also here, we manage the tracking for you almost instantly!
5. Not Purchasing Shipping Insurance
When sending high-value or delicate items, many forget to consider purchasing insurance. If the package is well-packed, it's very advisable to purchase external insurance in case any incident occurs. However, if the package is not well-packed, we do not recommend insurance, as the insurance companies' regulations are very strict and demanding. So, you would have paid extra for insured merchandise, and ultimately, it would not cover you.
How to avoid it:
Evaluate the need for insurance: If the package contains expensive items, consider purchasing insurance to protect your shipment. We can also help you with this and advise you.
Delivery times can vary due to thousands of external factors that cannot be controlled from the origin (customs, extreme weather in destination countries, incidents with trucks, delayed flights, strikes, etc.). Not investigating can lead to unpleasant surprises.
How to avoid it:
Check delivery times, inquire about estimated times and choose the option that best suits your needs. We, on a daily basis, receive news from all the couriers we work with regarding extreme weather in certain countries, general strikes at connection points, etc.
Ask us and if we have last-minute information, we will tell you.
Conclusion
Sending packages may seem simple, but there are many external factors that cannot be controlled and can cause your package to be delayed or even never arrive. If you avoid these common mistakes, things can be much easier.
Paying attention to details and taking proactive measures will help ensure your shipments arrive on time and in perfect condition. With a little preparation like ours and a lot of enthusiasm, your shipments will be a smooth and hassle-free experience.
Meanwhile, have a happy shipping!